Stop dispatching by gut feel. Dispatch by data.
LynkDispatch AI reads every incoming lead the instant it lands, then scores your entire field team on proximity, drive time, calendar, weather, and skill match to recommend the one rep who should be on that doorstep next. Your dispatcher just clicks Assign.
Every operation hits the same wall: dispatch run on gut feel.
A call comes in, an office admin scans a whiteboard or a group chat, and guesses who's "probably closest." Meanwhile the rep who's actually free, actually 4 minutes away, and actually has the right skill for an emergency tarp sits idle three streets over. Every guess costs minutes. During a hailstorm, minutes are leads, and leads are revenue walking to a competitor.
LynkDispatch AI replaces the whiteboard with a live, three-panel command center: an auto-updating Lead Queue, a real-time Territory Map of your whole crew, and an AI Recommendations panel that scores every available rep against the lead you just clicked, in under two seconds. Click the lead, read the AI's pick, hit Assign.
Watch the real thing work.
Every clip below is a real capture of the live product. Switch chapters, scrub, and hover the annotation pins to see what's happening at each beat.
Score a lead against your crew.
Pick a lead, run the AI scoring pass, and watch five factors resolve into a ranked recommendation. Then flip Storm Mode and see the weighting change in real time.
Four steps, from lead to dispatched.
click to zoomThe board sees everything, live.
Every lead in the pipeline, emergency, high-priority, and standard, lands in a single, auto-refreshing queue (updates every 20 seconds) next to a live map of your reps' actual positions and routes.
click to zoomClick a lead. Watch the AI think.
The panel shows its work, analyzing requirements, scoring reps, checking calendars, calculating drive times, factoring weather, ranking recommendations. This is explainable AI, not a black box.
click to zoomA ranked, reasoned recommendation, not just a name.
“Dalton scores 97, 0.8 miles out, 5-minute ETA, available immediately for an emergency tarp where the customer has an active leak with a newborn on premises.” Each rep card shows five scored factors as animated bars.
click to zoomWatch the win land.
One click, Assign, and a confirmation animation fires, the map draws the live route, and the header's “% AI-Dispatched” stat ticks up. In our demo environment, that number sits at 90%.
Five factors. Every one of them, on the record.
Scores render as color-coded bars, and a dispatcher can override the AI's pick with one click. AI recommends. Humans stay in control.
| Factor | What it protects against |
|---|---|
| Proximity | Sending a rep across town when someone's around the corner. |
| Drive Time | Real routes, not straight-line distance guesses. |
| Calendar Fit | Double-booking a rep who already has an appointment. |
| Weather | Sending an exterior inspection crew into conditions that aren't safe. |
| Skill Match | Sending a retail-estimate specialist to an insurance claim, or vice versa. |
click to zoomOne system that gets smarter in a storm.
One toggle, Storm Mode, flips the board to high-visibility amber, locks a protocol banner, and bubbles hail-zone leads to the top automatically. LynkDispatch can even flip Storm Mode on its own: a live hail-alert webhook, powered by Storm Intel, can trigger the switch.
A dispatcher's judgment, multiplied.
No more scanning a board or texting around to find who's free.
The AI weighs proximity and drive time first when urgency is high, so the closest qualified rep gets there first.
Insurance claims go to your claims specialists, retail estimates to your closers, automatically.
The dispatch log and the "% AI-Dispatched" stat mean you always know how your team is actually running.
Every recommendation ships with a one-click override, and every override is tracked.
Storm Mode isn't a bolted-on tool, it's the same AI, re-weighted for the moment that matters most.
The questions every operator asks.
No. Calendar Fit and current job load are part of the score, an overloaded top performer scores lower on capacity, so the work spreads across your crew.
Every recommendation ships with an Override option, one click away. Every override is tracked in the dispatch log, so you keep a complete audit trail.
No, distance is one of five factors. Drive time, calendar fit, weather, and skill match all shape the recommendation, which is why a slightly-farther specialist can still be the right call.
Storm Intel's real, live NWS/NOAA storm data feeds directly into LynkDispatch's scoring and prioritization the instant a storm is confirmed, and flips Storm Mode automatically.
The other seven moving parts.
Your best dispatcher, running 24/7, and never once forgetting who's closest.
That's LynkDispatch AI. Book a walkthrough and we'll score a live lead against a real crew.