Terms of Service.

By creating an account, accessing, or using LynkedUp Pro (the "Platform"), you agree to be bound by these Terms of Service and our Privacy Policy, which is incorporated here by reference. If you're accepting on behalf of a company, you confirm you have authority to bind that company to these terms, and "you" means that company.

If you don't agree with any part of these terms, don't use the Platform. We may update these terms from time to time; continued use after an update means you accept the revised terms.

These terms, together with your order form or checkout confirmation and any written addendum we sign with you, are the entire agreement between us on this subject and supersede any earlier proposals or discussions. Where a signed order form conflicts with these terms, the order form controls for that account.

• "Platform" — the LynkedUp Pro web and mobile applications, APIs, AI features, and any related services we provide.
• "Your Content" — everything you or your users upload or generate in the Platform: job files, photos, scans, measurements, estimates, contracts, documents, and customer records.
• "Users" — the people you authorize to access your account, including employees, crews, and subcontractors.
• "Account Owner" — the person or entity that holds the subscription and controls workspace-level settings, access, and data.
• "Founders Lifetime License" — the one-time-fee tier described on our pricing page.

LynkedUp Pro grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform for your internal business operations, subject to these terms and your subscription tier.

• You may not resell, sublicense, or white-label the Platform without written permission.
• You may not reverse-engineer, decompile, or attempt to extract the underlying source code.
• You may not use the Platform, or its outputs, to build or train a competing product or service.
• You may not scrape, bulk-export via automated means, or exceed documented API rate limits.
• Features, integrations, and AI tools may change, expand, or be deprecated as the product evolves; we'll provide reasonable notice for changes that remove core functionality.

We aim for high availability but do not guarantee uninterrupted service. Planned maintenance is announced in advance where practical; emergency maintenance may happen without notice.

You must be at least 18 years old and able to form a binding contract to use LynkedUp Pro. You're responsible for the accuracy of the information you provide and for keeping your login credentials secure.

Any activity that happens under your account is your responsibility, whether performed by you, an employee, or a subcontractor you've granted access to. You are responsible for making sure your Users follow these terms, and for removing access when someone leaves your company. Notify us immediately if you suspect unauthorized access.

The Account Owner controls the workspace. If ownership of a company or account is disputed, we will keep the account as-is until the parties resolve it or we receive a court order — we don't adjudicate ownership disputes.

Standard per-seat plans (Starter, Pro) are currently on hold; new accounts are onboarded through the Founders Lifetime License, a one-time fee that reserves lifetime access to the core platform. Details and current pricing are listed on our pricing page.

Where recurring billing does apply (e.g. add-ons or future per-seat plans), charges renew automatically on your billing cycle unless cancelled beforehand. Fees are non-refundable except where required by law or explicitly stated at time of purchase.

• Payment — you authorize us and our payment processor to charge your saved payment method for all fees due, including applicable taxes.
• Taxes — prices exclude sales, use, and similar taxes, which are added where required.
• Failed payments — we may retry a declined charge and may suspend access if an invoice stays unpaid after written notice.
• Price changes — recurring prices may change with at least 30 days' notice before your next renewal; the Founders Lifetime License one-time fee is not subject to later increases.
• Usage-based charges — metered items such as messaging, imagery credits, or storage beyond your allowance are billed in arrears at the rates shown at purchase.
• Disputes — raise a billing dispute in writing within 60 days of the charge so we can investigate.

You own Your Content: your job files, photos, scans, customer records, and documents. We don't sell or share your job records with third parties, and every export leaves in standard formats you can take with you at any time.

You grant us a limited licence to host, store, transmit, display, and process Your Content strictly to operate the Platform for you — including running it through the AI features you choose to use. That licence ends when you delete the content or close your account, apart from the backup cycle described in our Privacy Policy.

We may use de-identified, aggregated data to improve estimation models and product features. This never includes customer contact details or identifiable job records.

You represent that you have the rights and permissions needed for the content you upload — including property owner consent for imagery, and any notice or consent your jurisdiction requires before you store or message a homeowner's details. How we handle personal information is set out in the Privacy Policy.

We own the Platform — the software, models, interfaces, documentation, and the LynkedUp Pro name and marks. Nothing in these terms transfers any of that to you beyond the licence in section 03. You may not use our branding without written permission.

If you send us feedback, feature requests, or suggestions, we may use them freely to improve the product without obligation or compensation to you. Feedback is not confidential and does not transfer any of your other IP.

You agree not to use the Platform to:

• Upload unlawful, fraudulent, or misleading content, including falsified inspection or claim evidence.
• Interfere with or disrupt the integrity or performance of the Platform, its APIs, or connected integrations.
• Attempt to access another customer's account, job data, or workspace without authorization.
• Send messages that violate the TCPA, CAN-SPAM, or carrier rules — including texting or calling anyone who has not consented or who has opted out. You are the sender of the messages you originate through the Platform and are responsible for having valid consent.
• Upload malware, or probe, scan, or load-test our systems without written permission.
• Operate drones or capture imagery in breach of FAA rules, local ordinances, or a property owner's rights.
• Use the Platform in a way that violates any applicable local, state, or federal law.

We may remove content or suspend access that we reasonably believe breaches this section, and will tell you why where we're permitted to.

The Platform connects to services we don't control — email and calendar providers, accounting tools, supplier catalogs, messaging carriers, weather and imagery vendors, and payment processors. When you connect one, you authorize us to exchange data with it as needed to make the integration work.

Your use of a third-party service is governed by that provider's own terms and privacy policy. We are not responsible for their availability, accuracy, pricing, or how they handle data once it leaves the Platform at your direction. If a provider changes or discontinues its API, the related feature may change or stop working.

Measurements, damage assessments, estimates, and drafted text produced by the Platform's AI features are decision support, not professional advice. They can be wrong, incomplete, or out of date.

• A qualified human must review AI output before you price a job, submit a claim, sign a contract, or make a safety-critical call.
• We make no guarantee about the accuracy of automated measurements or the outcome of any insurance claim.
• Similar output may be generated for other customers from similar inputs; we don't claim ownership of the output you generate, and as between you and us, it's yours to use.
• You are responsible for reviewing AI-drafted communications before they go out under your name.

The Platform, including AI-generated estimates, damage assessments, and automation, is provided "as is" and "as available". To the fullest extent permitted by law we disclaim all implied warranties, including merchantability, fitness for a particular purpose, title, and non-infringement, and we don't warrant that the Platform will be uninterrupted, error-free, or that any result will be achieved.

To the fullest extent permitted by law, LynkedUp Pro is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, denied claims, missed jobs, or business interruption — even if we were advised such damages were possible.

Our total aggregate liability arising out of or relating to these terms or the Platform is capped at the greater of (a) the amount you paid us for the service in the 12 months before the event giving rise to the claim, or (b) US$100.

Some jurisdictions don't allow certain exclusions or limitations, so parts of this section may not apply to you. Nothing here limits liability for fraud, gross negligence, wilful misconduct, or anything else that cannot be limited by law.

You agree to defend, indemnify, and hold harmless LynkedUp Pro, LynkedUp Technologies, and our officers, employees, and agents from any third-party claim, demand, loss, or expense (including reasonable legal fees) arising out of:

• Your Content, or your lack of rights or consents to collect, store, or transmit it.
• Messages you send through the Platform, including TCPA and similar claims.
• Your breach of these terms or of any applicable law.
• Work you perform for your customers, including any dispute over an estimate, contract, claim, or completed job.

We'll notify you promptly of any claim and give you reasonable control of the defence, though we may participate with our own counsel at our expense. You won't settle in a way that admits fault on our behalf without our written consent.

You may cancel your account at any time; your data remains exportable for 30 days after cancellation. We may suspend or terminate accounts that violate these terms, with notice where practical, or immediately in cases of fraud, security risk, or non-payment.

Founders Lifetime License holders retain lifetime access to core features under this agreement as long as the account remains in good standing and in compliance with these terms. "Lifetime" means the operational life of the Platform; if we ever discontinue it entirely, we'll give at least 90 days' notice and a full export window.

On termination your licence ends and access stops. Sections that by their nature should survive — ownership, IP, disclaimers, limitation of liability, indemnification, dispute resolution, and governing law — survive termination. Deletion timelines are set out in the Privacy Policy.

Talk to us first. Before filing anything, send a written description of the dispute to Info@LynkedUpPro.com. We'll try to resolve it informally within 30 days — most things end here.

If that doesn't work, any dispute arising out of or relating to these terms or the Platform will be resolved by binding individual arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, seated in Dallas County, Texas. Judgment on the award may be entered in any court of competent jurisdiction.

• No class actions. Claims must be brought individually, not as a plaintiff or class member in any class, consolidated, or representative proceeding.
• Small claims are excluded — either party may bring a qualifying claim in small-claims court instead.
• Injunctive relief for IP misuse or unauthorized access may be sought in court at any time.
• Time limit. Any claim must be brought within one year of when it arose, or it is permanently barred, unless applicable law forbids a shorter period.

If any part of these terms is found unenforceable, the rest stays in effect. Our failure to enforce a provision isn't a waiver of it. You may not assign this agreement without our consent; we may assign it in connection with a merger or sale of assets. Neither party is liable for delays caused by events beyond reasonable control, including storms, outages, and acts of government.

We may revise these terms as the product and business evolve. Material changes will be posted here with an updated "last updated" date and, where required, communicated directly to account owners at least 30 days before they take effect. Continued use of the Platform after changes take effect constitutes acceptance; if you don't accept them, cancel before the effective date and export your data.

These terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles. Subject to the arbitration agreement in section 14, any dispute not resolved by arbitration will be heard in the state or federal courts located in Dallas County, Texas, and both parties consent to that jurisdiction.

Questions about these terms? Reach us at:

• Email — Info@LynkedUpPro.com
• Phone — (866) 259-6533
• Mail — LynkedUp Technologies, Attn: Legal, 16990 Dallas Pkwy, Suite 206, Dallas, TX 75248